Mystery Shopping – Staff Development – Integrity Audits – Daily Operations including constructing SOP: All necessary components to making certain your organization the best.

 

If you share our quest for the best, you have found the right partner! Smart Advisory and Consulting is dedicated to assisting you achieve your performance and quality assurance expectations – delivering what you want today and anticipating what you need for tomorrow! With over a century of inspecting, consulting, and staff training experience with AAA, Mobil (Forbes), and Price WatehouseCoopers, the Smart Advisory and Consulting team provides expert insight to providing you with the tools to lead you to greater successes. Learn best practices and have an action plan to move forward!

One of the most essential elements of operations is achieving optimal staff performance. The only successful way to accomplish this is with an assessment based on discreet observations of staff engagements with guests. The Smart Advisory and Consulting methodology is discreet, efficient, and reliable. Smart Advisory and Consulting incognito audits take a close look at staff in all departments to evaluate personnel performance.

Smart Advisory and Consulting provides you with direction of how to proceed forward with best practices and solutions that will work for your team. Create a service that will keep the guest returning.